Compare products

"really disappointed"

"i returned this item it was very difficult getting it to connect but when it did the picture and sensitivity were not bad for the price however it would not stay connected and staying up all night reconnecting every three to four minutes was not the point of buying a camera"

"doesn’t work"

"worked for day then stopped with error message saying camera offline even though ok when camera and phone back on same network"

"the only problem is you have to keep it close to wifi for it to work i used my phone's internet which worked the best"

"wish i had scrolled further down and read the negative reviews"

"absolutely crap the battery is awful literally doesn’t last half hour utterly useless!"

"it has 1 star on the apple app store and all the app reviews note the same problem i have had"

"does not work and will be returning for a refund"

"don’t waste your money!"

"waste of money"

"totally useless"

"very disappointing"

"my only guess is that it might have been the one faulty camera they sold "

"ac adapter not supplied and charge doesn't last very long"

"absolute waste of time i’m afraid"

"complete waste of money"

"total waste of money"

"total junk"

"absolutely crap the battery is awful literally doesn’t last half hour utterly useless!"

"it can be used for a period of time in case of power failure"

"very disappointed"

"you really can’t have it far from your router literally struggled even from the next room"

"typical of products from china poor translation and incomplete instructions"

"offten is disconecting and don’t record picture quality is rubish and night vision is awful nightvision is recording with max 6 fps and normal record with max 20 fps waste of money"

"awful product"

"utter garbage nightmare to set the app is rubbish and crashes after 15 minutes use it just stopped working and won’t switch on"

"i had another ip cam that was garbage compared to that"

"what a waste of time money"

"this device is useless and unusable and nobody should consider wasting money on it"

"the setup instructions bore no relationship to available phone settings or responses to any attempts to make this thing work and it never did"

"if you are in the same room as the camera and the router is links ok but move away and it’s very slow as lags"

"this was over a two day period of ensuring that we had not become mentally challenged by being locked down!"

"after several wasted hours of repeatedly charging and reconnecting we summed this up as a 'death wish inducing' experience and gave up on it!"

"first thing i noticed was very small dots like burned pixels"

"this device is useless and unusable and nobody should consider wasting money on it"

"returning item as not compatible with samsung s9"

"false advertising is against the law"

"the battery life and the major issue i’ve had with it is it stops recording and turns off after a short time"

"utter garbage nightmare to set the app is rubbish and crashes after 15 minutes use it just stopped working and won’t switch on"

"overall disappointing"

"my husband put this on his desk and then called up the hustle and bustle of the office to get the job done!"

"the app this camera recommendeds you download is very buggy and looks like its been hacked together very quickly"

"if you want something reliable then completely avoid this"

"i use it to detect movement to avoid intrusions or to control when children return to school"

"utter chinese junk do not buy night vision terrible battery life terrible "

"poorly translated instructions"

"night vision doesn't work properly and the instructions to set up are poorly written to the point of being useless"

"great spy camera but the battery doesnt last long the info says 5 hours charge but i have tested it and they only last 1 hour to 1 hour 10 mins even when the recording is on full the camera it self mmm will when its full light inside or outside clear picture but when its night time and the lights are"

"spent ages to make it work on my iphone looking for tutorials on youtube"

"works for a day then suddenly blurred image"

"another 'no make' chinese import and 'looks good' but is actually pretty useless in real life!"

"typical of products from china poor translation and incomplete instructions"

"the quality of video is really bad the night vision is very limited"

"mixed results when trying to record to sd card"

"it does not fall and adapts well"

"customer service no help at all so returned unit as it just wouldn’t work"

"didn't expect this mini security camera to work this well i have been thinking about getting a camera for quite some time i live in an apartment complex and when i get amazon packages sometimes it gets stolen"

"daylight image quality good night vision very poor and noisy and absolutely no audio whatsoever"

"i am usually able to work our technology but really struggling"

"it is so small that nobody notices it"

"you cannot remove this either!"

"therefore totally unreliable if going away from hone for example"

"batteries last about 2 minutes and connectivity is poor when it does connect"

"very tacky n plastic totaly not worth wot i paid"

"it is much smaller than i thought it would be"

"next time no connection so i gave up and returned item after wasting ages trying to get it to work"

"as it scattered around the room damaging the window my partner thought it was a safe collet the cam pieces so it doesn’t hurt our pets and throw them away"

"the night vision is also good but the auto function flicks to black & picture so i leave it on the forced setting"

"i’m buying a 5ghz mains powered one and hopefully will have better luck with that one!"

"the battery issue"

"after the defocusing issue tested for 5 further days"

"it gets quite warm when operating and the motion detection is overly sensitive"

"two problems i do i have are that it doesn't offer the option to stream to a cloud or drive if it does and i'm just an idiot apologies and that it has to remain plugged in because it only runs for an hour"

"if you're using these cameras via lan for home security or child monitoring you have been warned!"

"my reason for the poor review is that it's useless as a camera as the battery lasted approximately 1hr after several full charges"

"you wont have problem by zooming it out and seeing people"

"it has a small shelf"

"the camera is fairly light and can easily be hidden away from unwanted visitors"

"no instructions of how to set it up for viewing once you leave range & no clue as to the password 1 st time set up it wouldn’t let me on as it said wrong password yet i hadn’t changed it i shall be returning it"

"avoid at all costs"

"after alot of research it has come to light that the only 2 apps you can download to view the camera have a glitch which means as soon as you're out of range of your own wifi it won't connect anymore"

"however due to its limited wifi capability"

"sending it back!"

"even though i almost always have my phone close by i work on my laptop late into the night so it's nice to be able to check in on her without draining my battery on my phone"

"it’s useless!"

"the application is simple and the image can be magnified like any photo or video which may be useful"

"the first really unnerving experience is that the supplier has not even paid a native speaker to ensure the user manual is written in intelligible english much of what is written is chinglish nonsense"

"two problems with this"

"this product dose not connect or work please don't waste your time on this product"

"update 01 03 2020 after using this product for a a few weeks and constant charging because one issue i did not notice is that the battery power only last up to 2 hours max the cam burned my socket and cracked into pieces"

"even though i almost always have my phone close by i work on my laptop late into the night so it's nice to be able to check in on her without draining my battery on my phone"

"waste of time ordering"

"you can put it on any table or shelf and you will hardly see it"

"save your hard earned money and buy something that does what it is supposed to do"

"now the outside is really too messy so i bought this mini version of the camera so that i can be outside or upstairs at any time to see the home picture connected to the phone is very good the picture is very clear worthy of recommendation of a product￥￥￥"

"waste of time and money"

"first let me state that our home has external cctv which works brilliantly so we are no novices to technology"

"the back garage side of the house faces the street and it is difficult to see who is coming and going"

"poor battery life very short wifi range"

"it doesn't even record anything the picture quality is awful!"

"stay away from this rubbish and headache of a product!"

"can’t connect the camera to the app that it was originally paired with app has been discontinued "

"the problem i’m experiencing is it does not connect to the internet so you can’t watch it live from outside your wifi order 2 so far only one will connect despite it saying 4 cameras will work however i’ve been mislead"

"i have the product and after 4 days doesn’t charge anymore"

"wifi signal disappears and therefore connection disappears"

"this is not too bad but the battery is pointless which also makes the watch accessory pointless"

"very poor documentation"

"will b sending it bak asap"

"my reason for the poor review is that it's useless as a camera as the battery lasted approximately 1hr after several full charges"

"it’s really very bad product"

"battery will last about an hour then it overheats to the point you won’t be able to hold it with your bare hands"

"connection is terrible"

"major issues getting this to work"

"it's so low key it's almost invisible and i've found that it allows us to be warned if we're doing anything"

"i have tried repeatedly to connect but no success"

"well designed night visian gives usnice results didn't even know you can have so goog video in cheap camera"

"unbelievably disappointed"

"so give him a miss"

"app has loaded but three people have tried to connect to the camera without success"

"thr product doesn’t work properly it takes ages to connect and the battery doesn’t last more then 40 minutes"

"battery power poor"

"very complicated"

"it cames already broken!"

"security cam don't make me laugh?"

"ive had it less than 24 hours and its bordering on useless and dangerous unfortunately"

"for me a slight downside is that i can't disable the microphone which is something i personally don't like"

"overheats even just on battery power and that does not last long at all even if not recording"

"hidden costs for icloud and you pay for the app on all my other cameras i don't have to but it look good nice and sturdy and i'm sure it worked well but i didn't try it "

"overheats even just on battery power and that does not last long at all even if not recording"

"tried everything to get it to work and it failed every time"

"i’ve queried amazon regarding this but have had no reply :"

"was sent a link via email to connect but guess what it doesn’t work and is in chinese"

"if you check recent reviews on the app or even questions on youtube video you will see this is a common problem"

"there is no sound and no light while is recording so nobody can see it which is good"

"just out of return time product no longer works"

"terrible app & camera"

"bought it for the house so maybe my mum can see the little one from her phone when we don’t have time to video call her as she lives far away "

"this camera did not connect to anything"

"what a load of crap!"

"there are no proper instructions or what there are are poor"

"furthermore i don't have to worry about the other issue"

"this camera does not work its sound"

"initially it was ok but now i can’t view the live feed on my mobile and it just says ‘logging in’ or ‘request service’"

"update 01 03 2020 after using this product for a a few weeks and constant charging because one issue i did not notice is that the battery power only last up to 2 hours max the cam burned my socket and cracked into pieces"

"i trash it after few days "

"poor sound quality and motion detection doesn’t work for me"

"as a result the motion alarm doesn’t work either"

"not small as advertised works when it wants to"

"if you turn the app off or leave the house it will not reconnect"

"i’m so impressed as i didn’t even realise it comes with a “watch version” too "

"i hanged it where my roof end so no contact with rain"

"well designed night visian gives usnice results didn't even know you can have so goog video in cheap camera"

"my only guess is that it might have been the one faulty camera they sold "

"a piece of garbage not worth returning"

"i had my baby last year and he was really naughty causing me to worry about its safety every time i went out"

"no plastic on this thing"

"the minute you leave the home it will not connect"

"the worst camara i’ve brought so far 1needs to be plugged in to the mains most the time because battery life is so short 2 every time you view it it uses its own wi fi and when i need to use my home wi fi i have to reconnect it"

"connection between the camera and application very very weak "

"doesn’t stay connected long enough to record anything"

"results almost immediately late last night it clearly captured a large tom cat poking his nose through the door and slowly entering my poor cat had by this time come upstairs"

"after several wasted hours of repeatedly charging and reconnecting we summed this up as a 'death wish inducing' experience and gave up on it!"

"i have been looking for so long for a camera that actually works great and does what it’s supposed to"

"basically waste of my money because it doesn’t work"

"it's not that small as it looks on the picture"

"can't connect to internet"

"i spent several hours trying and retrying and leaving it for a good hour thinking it might just be slow first time"

"i purchased this camera so i could watch my home when i am away i wanted one of these as they are small and easy to hide incase of a break in"

"very difficult to set up"

"i returned this item it was very difficult getting it to connect but when it did the picture and sensitivity were not bad for the price however it would not stay connected and staying up all night reconnecting every three to four minutes was not the point of buying a camera"

"in the application you can enable disable the video recording function if there is no card then the video will be recorded on the phone"

"i don't have time for any more of this misery and will instead invest my effort in returning the product to amazon"

"without connection away from home it is pointless"

"it does lag a little but it won't last too long"

"it has now made the short journey to the rubbish bin because that's what it is rubbish"

"time stamp wrong and only able to view recordings on card by removing and playing back on a pc"

"also i felt the watch strap wasn't secure enough and in fact weak at the stop fitting would disconnect when tightening onto wrist if not careful"

"free and simple smartphone applications it's a little weak but that's not the point"

"the camera often fails to work with the software that is limited in features"

"the ios software has been removed from apple app store and the company is not responding to emails"

"i used the software hwdv cam first of all this small camera has a pretty good picture quality in a lit area"

"instructions are about p2plivecam so instructions no good"

"its so tiny that if you wouldnt know there is camera you wouldnt see it"

"so i'm compelled to mention very good seller communication and after sales support and wanted to clarify my review is specifically about the offending camera"

"absolutely crap the battery is awful literally doesn’t last half hour utterly useless!"

"not very happy with my choice it keeps disconnecting from wifi battery last too short"

"if the power bank has no power the camera is off straight away"

"just out of return time product no longer works"

"camera keeps shutting down and going off line son doesn’t work"

"but camera would get full marks if you did not see the light's when it is on"

"utter chinese junk do not buy night vision terrible battery life terrible "

"does not work at all also no barcodes to scan"

"it's rubbish cam and product"

"to confirm: id label = cmc735 ********d01 f***31"

"instructions are rubbish!"

"two hours charging then it only lasts 30 minutes or more"

"we originally purchased only one nanny cam so that we could try it out without investing in several at a time"

"it doesn't stay connected to your phone signal drops record doesn't work unless you have it open while it records which is pointless and it's battery barely lasts an hour"

"this product i do not feel is fit for purpose the app dosnt sean to load properly and it is very slow to connect to the internet"

"dose not hold battery charge for even one minutes"

"it's very clear to shoot and change faces"

"so i bought this camera it is very small and can be connected with the phone the picture quality is very clear so that i can observe the baby's situation anytime anywhere it is really a great product"

"i did not expect this product"

"update: fair do's to the seller who quickly responded to my review and are investigating this issue"

"really disappointed"

"motion detection outside is very difficult when the camera is mounted high and not mains powered"

"it simply doesn't work"

"the only problem is there's a 2 second delay from when it detects motion to when it starts to record so you need to consider the camera placement carefully and have a few cameras set to record i"

"upgrading from the original arlo cameras i was wary of some of the negative reviews but have been pleasantly surprised by the improvements on offer with the pro 2"

"the chain is rubbish though and utterly useless"

"after trying to fix the issue using their online support i quickly found this is quite a common issue with the cameras google it loads of customers have had the same problem "

"they have an online form to "email" them that does not work"

"don't waste your money on this crap"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"

"they don’t last very long"

"therefore this camera is useless unless you never go away for more than a week and don't mind taking them down and recharging regularly these cameras are expensive and a waste of money"

"absolute rubbish do not waste your money and risk your sanity with any arlo product!"

"good hardware but worst software every seen from a company of this size"

"so in my opinion extremely poor customer service to go with an extremely poor product"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"if they don't fix their software problems i don't think they will be around for long"

"when you open the app it takes forever to sync on a 200mbps internet connection "

"i have 6 useless cameras"

"now there is a huge problem with motion detection and ir light activation even when the camera is disarmed"

"li ion batteries do not like cold conditions"

"7 weeks of emails and it turns out that in order to get a replacement i have to pay to return their defective product"

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"

"the setting to "record until activity has stopped" has not worked for the entire time we have had them and forum diving shows it hasnt worked correctly ever and still doesnt work other than if you spend up on the 260 quid cameras that have this feature native"

"ive had the camera almost 2 months and its been great until i went to charge it the camera refuses to charge keep having error messages on the app advising me a number of possible issues i have other arlo cameras dotted around the house which i have not had any problems with ive ordered a battery charging"

"the cost of the plan is not my issue about £12 per month it is more the way to are forced down this route and can’t even set up your new and expensive camera"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"only gripe is the couple of second delay on the motion detection but not too much of a problem"

"it misses activity right in front of it and at other times it'll spot a flying insect"

"the only issue that i envisage might be a problem is the delay before recording starts"

"anyway it worked acceptable for a year with little problems until the warranty expired and then it stopped working triggering update firmware"

"i spent a long time researching this but it is not clear that you have to buy a base unit which is more expensive than the camera"

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"

"i have wasted hundreds on this and have finally given up"

"the only camera i had a problem with was a pro version camera where the camera would only record a blacked out picture"

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"

"however the reason that this is not a 5 star product is because netgear is being greedy"

"the odd issue with account logging out and slow connection to live feed but i could live with that"

"the only annoying thing is it says compatible with alexa we have 4 however none of our firesticks 3 were compatible only 1 year old so we gave had to buy another"

"i have had my camera's for over 3xyears now but 2 have failed"

"can’t find fault with arlo system"

"also hard to justify the very expensive subscription plans given the poor service"

"can't detect motion through clear glass windows which means this has to be placed outside if you want it watching your front door"

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"

"the 4th camera regularly loses connectivity with the base station no matter where it sits"

"the only minor issue is that it takes a few seconds for the signal to initiate the start of monitoring"

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"

"but can't ignore video!"

"the range on the cameras add further problems to this in that the range can't detect things early enough to wake up fast enough to catch whatever woke it up occasionally you see a foot in the corner but we've had entire cars magically appear without ever driving there because of the delay"

"one thing to note take care to ensure that sunlight doesn't shine directly into the camera as this will cause false triggering as does vegetation close to the camera which is blowing in the wind"

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"

"no replacement nor repairs"

"absolute rubbish"

"i spent hours contacting the support resetting and re configuring the system"

"and there was no prior warning at time of purchase that these units do not work well in cold weather which as i wished to use in the swiss alps is a real bummer"

"upgraded from the arlo hd & really pleased nice to be rechargable so no more buying batteries quality of video is brillaint & nice to have the audio too"

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"

"one battery is faulty flat and does not recharge and i only require a replacement battery"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"another problem is their support service is terrible"

"there is no way to remove the message and the camera doesnt update"

"the other gripe i have is when there are two activity zones"

"but with a little rearanging now all works perfect"

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"

"night vis absolutely rubbish"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"what makes it worse is the footage from these cameras are very average for example my brother gave his keys to his mate to pick something up from my house"

"i have spent hours with netgear support over this problem and they are simply not interested in fixing it"

"if you leave it at 10 seconds then there is a further problem in that it will not reactivate within a short enough period of time to catch more movement the result is things appear on camera and then magically poof out of existence as it wasn't ready to take the next set of video as it was still busy doing well something but certainly not recording footage or even recognising that there were activities to record"

"one just stopped working but it was outside 24 7 and in all weathers"

"the odd issue with account logging out and slow connection to live feed but i could live with that"

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"

"i've bought many security cameras in the past and most seldom seem to live up to my expectations"

"one battery is faulty flat and does not recharge and i only require a replacement battery"

"the only negative points would be having to purchase a non netgear permanent power supply and a more secure mounting bracket the one supplied not very secure especially when your putting a £260 item on on external wall"

"oh and its really expensive"

"do not buy under any circumstance unless these issue are resolved"

"there is no way to remove the message and the camera doesnt update"

"only issue the reaction time if the cameras is not very good"

"tbf unless plugged in they lose some of their best functions but the outside adaptors really short and the hole needed to be drilled is huge there’s a decent lag delay in them and notifications live feed unless the cameras in the same room as the hub my house isn’t small but not a mansion either so can’t be placed all round the outside of the property as lose connection or the lag is ridiculous"

"he spoke to his supervisor and came back to confirm that a one time replacement would be offered which i accepted"

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"

"also hard to justify the very expensive subscription plans given the poor service"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"they offer a free basic package for storing your videos online for 7 days this is great until you discover that it is limited to 5 cameras"

"it doesn't work it echoes and you get a lot of feedback you can't hear a word"

"the only serious criticisms i have is that the activity zone feature and 3 sec preview require the camera to be plugged in which is not practicable for me and is why i wanted battery powered cameras"

"lanmu power adapter for arlo camera replace cr123a batteries for arlo hd security camera white the reason for the 1 star is due to the horrendous battery life"

"there are lots of options now so my advice is really think about your needs before buying"

"hopeless battery life"

"only gripe is the couple of second delay on the motion detection but not too much of a problem"

"you would think at 220pounds for just one camera the footage would be impeccable you would be wrong"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"to usa for a known fault with their cameras"

"i don't think any camera is going to be perfect and the minor compromises compared with others are worth it"

"battery life was very poor items returned"

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"

"activity zones quite simply don't work notifications are very temperamental"

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"

"easy to install although if broadband goes down it seems you need to go through lengthy set up again "

"arlo take no responsibility for poor products and tech!"

"shame good system but look elsewhere if you want trouble free cameras"

"now 7 weeks into my initial complaint and it is a real nightmare"

"use one for head height by my front door where there is a slight risk it might get stolen and use the other in various discrete locations for close ups sipllumentingvthe wall mounted arlo pro 2 main cameras"

"definitely no were near 6 months that i’ve seen claimed elsewhere"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"arlo has left netgear and appear to not have the resources or expertise to deal with the issues"

"many problems with arlo firmware at the moment so if you haven’t yet invested in an arlo system wait!"

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"

"motion sensor is less sensitive"

"after 5 months the battery won’t charge can’t re synchs the camera"

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"

"the website software runs on adobe flash which is outdated and won’t be supported after december 2020 why are you still using this i’d expect better from a £340 camera"

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"

"they have more faults and problems than any product i’ve ever tried"

"i’ve three cameras and got them now so tough luck i really wanted to like them but would of been far better buying an nvr and poe cameras but i wanted to integrate with a ‘smart home’ which could of actually done with poe cameras and an nvr as well as these and believed the hype"

"replacement for old camera that didn’t work"

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"

"you need only to read the comments on the user ‘arlo community ‘ site to appreciate the extent of the failures that dissatisfied users are complaining of"

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"

"if you are on holiday you have to get a plane fly home jump in a taxi press a button hope for the best it doesn't always work first time and then get a taxi back to the airport etc"

"these cameras are useless "

"would i buy it again no would i buy the later versions that apparently solve the problems listed here no the system was billed as doing the job at the start to buy into it further would be foolish"

"will not read vehicle registration numbers from 5m away which is rubbish"

"alerts are accurate and it never goes offline"

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"

"the price while the quality is good i believe there are other systems out there that probably do just as good a job or near enough for a fraction of the cost especially when you consider the unreliability people face with cameras base units and the application"

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"

"didn't want to wait until my return policy runs out"

"only problem is that the cable is limited to only 1m"

"also literature so tiny it is absolutely impossible to read without high powered magnifying glass"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"then i got a generic email a few months later saying they no longer support this kit"

"two of these are within 4 meters of the base station on on a disused side gate that hasn’t triggered a single recording"

"they aren't it's just the app is rubbish"

"as a camera it’s ok wouldn’t by a gain there are some on the market as good or better and a lot cheaper i would not buy again"

"while this camera is only 720p this is sufficient for short range indoor use"

"the battery now will not charge"

"the motion sensor does not work well and it senses about 3 seconds after someone walks by even at 100% motion detection which kills your batteries!"

"what lets them down is that they will not continually stream and are programmed to shut down when streaming after 30mins"

"if your after sound do not buy as it does not work vey well but the picture is really good so for that its worth it just is it worth 175 quid erm not really no"

"one camera colours went after reasonably short time and could not be corrected"

"one of my cameras has recently stopped working and i cannot contact netgear"

"motion detection outside is very difficult when the camera is mounted high and not mains powered"

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"

"if you want a security system that is of any use do not buy this system"

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"

"changing batteries is a ball ache too"

"the only issue that i envisage might be a problem is the delay before recording starts"

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"

"to this end useless"

"they have suggested i spend more with them on a replacement base unit that's not going to happen "

"cut a long story short the arlo rep came to the conclusion that the camera needed replaced but as they were now out of warranty by about six weeks i’d have to purchase a new one"

"this is 2020 not 2000 should be all wifi"

"changed this to 1 star"

"it was outside the 1xyear warranty period so did what stated and the other lost its colour and was in a pink haze but you could still make the picture out"

"detection is not consistent as it picks some but not all up and people just disappear from view which is odd"

"video loads up to the cloud super fast so if a burglar takes out the cam at least the footage is already uploaded i have mine high up so someone would have to jump or get a chair but which time i have a nice face shot video!"

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"

"however point one of problem the arlo cameras only talk to the base station if the cameras are too far away you burn batteries and have impacts on response times upload and staying connected"

"if you use the reset password link that fails too"

"next up the real killer activation speed it is just way way too slow to wake up and start recording you can get an alert saying it has activity but only see an empty screen because whatever activated has already past in the 3 seconds it took to walk the distance and be out of camera"

"buying the new generation would solve both problems but they are stupidly expensive still"

"then i got a generic email a few months later saying they no longer support this kit"

"don’t buy unless you have money to burn!"

"i love the arlo range but it isnt half overpriced for what it is"

"i have contacted arlo’s support who always tells me the same: revoot your router what a waste of time and money and bad customer service"

"batteries no wiring"

"activity zones quite simply don't work notifications are very temperamental"

"so if you are leaving your property unattended for a long period the batteries do not last long enough"

"very poor night vision would give 0 stars for that "

"do not buy this junk!"

"don't make my mistake"

"bought this camera and not only does it eat batteries after a few months the picture only showed as pink"

"much narrower field of view"

"unbelievable arrogance"

"as it didn’t tell me till i had opened and tried to sync with the camera to the app did the app tell me i needed a base station"

"update camera died just after 1 year in operation"

"4c is not that cold but that's what killed the new battery"

"night vision is not too bad if you leave an outside light on but not very good otherwise"

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"

"it’s picture is infantescimally better than the arlo original cameras and it has 2 way sound so you can tell the neighbourhood scroats to f*** off from the comfort of your armchair!"

"very frustrating"

"getting the audio trigger sensitivity right is really difficult"

"no idea what to do now but i have gone on holiday and already the battery has died"

"all of them are connected to the hub but the app buffers occasionally and wont show you the feed"

"unreliable continually disconnects and can only be reconnected by taking batteries out"

"if he was running it probably would have missed him"

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"

"the batteries don't last long"